Collaborative platforms for social innovation projects. The Miramap case in Turin

Francesca De Filippi, Cristina Coscia, Grazia Giulia Cocina

Abstract


MiraMap is a social innovation project of the DAD Department of Turin Polytechnic, which works on a digital collaborative platform to favour communication, participation and interaction between citizens and administration. MiraMap combines online and offline activities and consists in a geo-referenced interactive map, used by the public to report problems and make suggestions with regard to public space, and in a back-office system available to technical-administrative staff to manage the information supplied by users. This strengthens the role of active participation by the public and of governance of the area by the PA (public administration), which becomes a subject capable of managing different types of contribution with a view to co-design and co-production of services. 


Keywords


social innovation; ICT; collaborative; platforms; participatory processes; accountability

Full Text:

PDF


DOI: http://dx.doi.org/10.13128/Techne-20798



Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License (CC-BY- 4.0)

 
Firenze University Press
Via Cittadella, 7 - 50144 Firenze
Tel. (0039) 055 2757700 Fax (0039) 055 2757712
E-mail: info@fupress.com